Administrative Assistant

Responsibilities

• Answers telephone calls and takes messages for manager, department, or team members.
• Greets all visitors, answers questions, and directs to meeting rooms, or connects them with staff members.
• Understands and develops relationships with employees, trade contractors, and clients.
• Creates and maintains templates for forms, letters, tracking spreadsheets, etc.
• Assists with organizing meetings and/or special events, including arranging for catering, locations, and distribution of information.
• May have mail distribution and courier responsibilities.
• Arranges travel, hotel, and car reservations and prepares itinerary.
• Able to mentor and coach other, more junior, administrative support staff.
• Orders office supplies for district or assigned area as required.
• Other duties as required.

Qualifications

• High school diploma.
• Associates degree or certificate in office administration program considered an asset.
• 1 year of experience in an administrative role or equivalent technical experience.
• Excellent verbal and written communication skills.
• Professional and service-oriented approach internally and externally.
• Ability to multitask.
• Ability to act with discretion when handling confidential and privileged information.
• Ability to effectively handle difficult calls and situations.
• Ability to remain calm under pressure.
• Able to anticipate and adapt to various work styles.
• Ability to develop and maintain effective stakeholder relationships.
• Ability to create, edit, proofread, and format documents/presentations.
• Basic skills in Word, Outlook, PowerPoint, Excel, Adobe, and OneNote.