Training Manager

Specific Accountabilities:

As part of your overall accountabilities, you will assist the leadership team including the Manager, Trades & Technical Training and the Director of Training & Development Services and provide strategic leadership and vision to the design, development and delivery of Hydro One’s high-quality training programs. This involves developing effective, efficient, and cost-effective strategies and programs in the development and support of trades, technical, and safety training for our Lines organizations.

Your ability to keep abreast of trends in the electrical industry in learning and development will ensure that Hydro One is adopting cutting edge techniques, tools and strategies so that our programs meet the needs of the organization, and that they are relevant, of high quality and responsive to an evolving industry and labour-market realities.

Your style of leadership provides your team with coaching with direction, governance and structure while fostering a working environment that supports creativity and responsiveness in the development and delivery of training. The position requires an individual who can effectively prioritize projects, without sacrificing quality and efficiency.

Selection Criteria:

• Requires leadership skills, a broad knowledge of technical and trades training, business management and technical writing skills, to design and develop training programs.
• Requires knowledge of economics, financial concepts, principles and related disciplines including financial analysis, management systems and budget administration to understand the economics of the business process related to the training industry and associated financial measures and processes.
• Requires computer skills to be able to use information technology solutions in the training service.
• Requires proficiency in written and verbal communications to write training material and reports and to interact effectively with students, temporary instructors, consultants, and clients
• Requires experience in a training function and field exposure in the appropriate technical areas to develop expertise in the practical aspects of the various occupations, the related equipment, materials, methods, procedures, safety and other practices.
• Requires experience to work effectively with external clients, determine training needs, develop appropriate training solution designs and techniques, implement appropriate training responses, assess trainee performance and capabilities, and evaluate program cost effectiveness.
• Requires experience in contract negotiations and dealing with objections when negotiating and administering service level agreements with both customers and suppliers.
• Requires experience in delivering customer service and being accountable for customer satisfaction, financial performance, business decisions and results involving the training function.
• Requires experience to understand the company’s policies and practices and applicable federal and provincial regulations.
• Requires supervisory and managerial experience to manage subordinate staff.