Technical Training Specialist

You as a Tech Training Specialist will:

•  Participate in project intake and discovery processes when a software training component is identified to help determine priorities and support the change management a project will typically require.
• Assess employee needs and develop tech training related courses and/or programs.
• Create engaging learning content, activities, and compelling course curriculum through the application of adult instructional design principles.
• Deliver and facilitate tech training and education via live classroom, onsite training, video conference and one-on-one tech training for EllisDon employees.
• Design and develop creative, high-quality, interactive product learning content for remote and classroom training, including lesson plans, facilitator guides, participant materials, videos, practical exercises, engaging activities, training handouts and evaluations.
• Develop and utilize reports and analytics to measure effectiveness of tech training programs. (Intellum, Power BI)
• Coordinate, facilitate and oversee internal training sessions on tech solutions.
• Support communication of training initiatives throughout the organization.

Is this the right role for you?

• 2-6 years experience in the design and facilitation of on-boarding and cross-training programs
  
• 2-6 years experience in the design, development, and delivery of e-learning solutions both through dedicated, asynchronous channels and through blended implementations
• Experience in Construction is strongly preferred
• Experience utilizing eLearning tools and concepts (Adobe Captivate, Articulate, Camtasia, etc) and Instructional System Design (ISD) methodologies and instructional best practices are an asset
• Strong knowledge of M365 is required.
• Financial management knowledge is an asset.
• Tech savviness and a love for technology.
• Excellent organizational skills, high attention to quality, detail and accuracy, combined with the ability to manage multiple high priority tasks.
• Flexible and adaptable, able to embrace and champion change at short notice.
• Absolute Team player – High energy, enthusiasm & proactive approach to problem-solving.
• Excellent communication skills, both verbal and written, with the ability to train different audiences effectively.
• Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion.
• Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast paced, collaborative, and dynamic team environment.
• Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately.
• A desire to be curious, learn, grow and drive change.
• Customer first mindset.
• Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.