Overview
Maintenance Warranty Advisor, IOL Kearl – Maintenance and Turnaround – Job Vacancy Fort McMurray, Alberta, Canada
- Experience:- As Described below
- Job Location:- Fort McMurray, Alberta, Canada
- Education:- Degree or Equivalent
- Nationality:- Any Nationality
- Gender:- Male / Female
- Number of Vacant Positions:- Multiple Job Vacancies
- Salary:- Negotiable
- Job Type:- Permanent / Temporary
Working with GRAHAM
Profoundly implanted in our organization since its establishing, Graham’s qualities and culture can be summarized by three words: responsibility, honesty, and dependability. They make substantial business morals that fortify our capacity to convey worth to our clients, networks, and representatives.
Starting around 1926, our organization has been based on values and a dream. With an unfaltering faith in reliably conveying esteem added arrangements and effective undertakings, we’ve developed consistently to become one of the main, completely coordinated development organizations in North America.
Maintenance Warranty Advisor, IOL Kearl – Maintenance and Turnaround – Job Vacancy in Fort McMurray, Alberta, Canada
As a Maintenace Warranty Advisor at Graham, you will:
- Develop and deliver detailed warranty work breakdown structure, defining tasks and resource requirements
- Collaborate with vendors in generating the best warranty solutions
- Ensure the financial accuracy of warranty transactions as well as complete daily and monthly reconciliation reports
- Administer timely and accurate warranty claims with the OEM
- Ensuring warranty claims are properly captured and followed up with vendor as per agreements
- Engage with Front line supervisors and participate in post job meetings as well as daily scheduling / planning meetings
- Work together as a collaborative team member within the Maintenance Function
- Participate in meetings with internal and external stakeholders to provide required support
- Provide all communication and documentation for filing in job binders
- Ensure warranty claims have all required documentation to process in SAP
- Document all parts and service warranty repairs to ensure compliance with related policies/agreements
- Investigate and respond to all incoming warranty repairs leaveraging technical expertise
- Manage core and credits return ensuring all data is followed up and entered in SAP
- Review outstanding cores report and assist Material return coordinator (MRC)where applicable
- Address non-returnable parts. MOH, Scrap, work with MRC/Planning on a path forward.
- Review line confirmation data to ensure accuracy and timely submissions
- Submit repair and return requests and coordinate with vendors
- Represent the company in an ethical and professional manner
- Document Re-work as applicable to the function.
Qualifications / Experience:
- A reputation of effective communication and strong teamwork across organizations – viewed as a strong, positive partner by functional team members
- Demonstrated knowledge of the work management systems such as SAP, Maximo, . Experience in the application of these management systems
- Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
- Knowledge of Collective Bargaining Agreements as it pertains to warranty management (Preferred)
- 2-4 years of experience in technical service, parts, warranty or repair from a dealership or similar industry
- prior heavy duty equipment (such as D9-11 Dozers, Haul Trucks and other mine equipment) product experience (preferred)
- Completion of technical training and education in a relevant area such as Heavy Equipment Technician (HET) or other disciplines would be an asset
- A high level of attention to detail, undertaking all work in a planned, methodical and accurate manner
- Strong collaboration skills that enables you to build strong, positive relationships with diverse groups
- In-depth knowledge of warranty processes; sales level and service operations
Job Vacancy in Fort McMurray, Alberta, Canada| Working with GRAHAM
