Overview
Level I, Operations Support Desk – Job Vacancy in Ontario – Canada
- Experience:- As Described below
- Job Location:- Ontario – Canada
- Education:- Degree or Equivalent
- Nationality:- Any Nationality
- Gender:- Male / Female
- Number of Vacant Positions:- Multiple Job Vacancies
- Salary:- Negotiable
- Job Type:- Permanent / Temporary
Working with Wyndham
Welcome to Baymont by Wyndham, where we highly esteem offering our unique old neighborhood cordiality. Standing by listening to our visitors and dealing with them like neighbors is what we excel at. We’re not about fanfare here – simply standard, well disposed help that starts happily. So enter.
We invite each visitor with spotless, comfortable rooms, comfortable beds, and in-room espresso. Furthermore appreciate free WiFi, a warm breakfast every morning, and numerous areas offer wellness rooms and pools. All Baymont inns have suites for those visitors who favor more space to unwind.
Look at with your inn to find more data about the incredible conveniences that they bring to the table.
Whether you’re seeking snatch a light meal for the street, or partake in some espresso while perusing the morning paper, you’ll find all that you want here including waffles, grain, warm espresso, chilled squeezed orange and the Hometown Host to cause you to feel invited.
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Level I, Operations Support Desk – Job Vacancy in Ontario – Canada
A Warm Wyndham Welcome to you from our Saint John Team
We look forward to reviewing your experience and skill set for the position of Level I, Operations Support Desk.
The Saint John Wyndham team is very proud of our accomplishments and our strong history of over 25 years of business in our community. Every day, we work to make hotel travel possible for all. We welcome you to learn more about our outstanding team.
- We have over 15 business departments including Wyndham Hotels, Wyndham Rewards, Customer Care, Group Sales, Global Account Services, MyRequest Support Team, Technical Support and more.
- A Wyndham family of 550+ team members as well as our local support teams; Human Resources, Talent Development, Workforce Management and Payroll.
Our Saint John Wyndham team works very closely together to ensure we fulfill our Count on Me service promise; We are responsive, respectful and we deliver great experiences.
WE ARE EXCITED TO ANNOUCE OUR NEWLY INCREASED RATES OF PAY.
- As a successful candidate your starting rate of pay will be $19.30 per hour.
- Experience a commitment to your financial security, health, development and growth
- Comprehensive benefits including wellness programs and virtual wellbeing health care services
- RRSP matched up to 6% after 6 months consecutive service
- Paid Time off: Enhanced Vacation with extra personal and flex days
- Tuition Assistance. Full time $4000-$6000 per calendar year, part-time $2000-3000 per calendar year
- Certification reimbursement at 100% of the cost, up to $3500
- Team member referral program: $300 -$1500 bonus paid after new hire successfully completes 90 days with the Wyndham team
- Unlimited access to Wyndham University to discover your learning journey specific to your development needs
- Be a part of the respectful work environment where we celebrate personal and professional successes
- Diversity in perspective, talent and background have helped to make us one of the leading hospitality companies and a remarkable place to work
We have opportunities on our Operations Support Desk (OSD) Team at our Saint John, NB Corporate Office. We welcome you to a role that offers the opportunity to work with an established team who are committed to your success and delivery of our Count on Me service promise. Currently our teams have the opportunity to work together in our Saint John office and also to work from home with company provided equipment.
As a Level I, OSD you will provide exceptional service to the Wyndham franchise community and our internal customers. In this position you are the first point of contact for WynPay, Brand Standards, MyPortal and MyRequest tool Navigation, rate parities, and margin inquiries as well as other requests such as tax changes, and Expedia refreshes. Ensuring properties are live on various Third Party websites by researching and analyzing issues and troubleshooting problems in the Central Reservation System (CRS) is one of the prime responsibilities of this role. Your accurate and efficient support of all the information that describes each Wyndham branded hotel such as static data, standard rate plans, and room inventory will ensure we meet our service level agreements.
Reporting to an OSD Supervisor you will be empowered to demonstrate your proven one to two years of customer service experience and apply your strong time management and communication skills during your training and growth into the Level I OSD position. Your established computer navigation skills including outlook email, internet research, and multitasking using various screens and applications will enhance your success in an energetic and rewarding environment.
Wyndham Hotels & Resorts fosters a workplace where all individuals are treated with respect and can achieve both personal growth and professional success as we are committed to making Wyndham a special place to build a career. Thank you for your interest in learning more about our Wyndham Saint John team.
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Job Vacancy in Ontario – Canada – Baymont by Wyndham, where we pride ourselves in offering hometown hospitality
About Wyndham
Welcome to Baymont by Wyndham, where we highly esteem offering our unique old neighborhood cordiality. Standing by listening to our visitors and dealing with them like neighbors is what we excel at. We're not about fanfare here - simply standard, well disposed help that starts happily. So enter.
