Executive Housekeeper

Job Summary

Wyndham Hotels and Resorts is searching for an Executive Housekeeper who will be reporting to General Manager and will provide Leadership for the Housekeeping and Laundry departments.

Education & Experience

Basic Qualifications
•    Requires thorough knowledge of a specialized or technical field.  May compile objective and measurable data and produce reports.  May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas.
•    Hospitality Management Certification and 5 years+ experience
•    Conducting meetings / leading group discussions
•    This job is a team leader in the departmental work team. Has responsibility and accountability for team activities.
•    General guidelines and references are used with some discretion. Projects are assigned with latitude for decision making and setting of priorities.  Specific problems should be referred to supervisor for clarification of policies and procedures before proceeding.

The offer of employment is conditional upon you having received two doses of a COVID-19 vaccine series approved by Health Canada, at least 14 days prior to your start date. When you commence employment, you will be asked to show your Ministry of Health vaccine proof before commencing employment.
Please do not email this to us as we will only observe the information and document that it has been seen. In the event you are not able to be vaccinated as a result of a ground protected reason under the Human Rights Legislation, you may submit a written request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition.
If you request accommodation, we will follow up with you for further information if necessary.

Physical Requirements

•    Regular exposure to stresses.
•    The workload required to perform this job requires ability to adapt to change.
•    Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
•    Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
•    Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes.  Working surfaces may be unlevel, slippery, or unstable.
•    Work may require evening, night, holiday, or weekend assignments on occasion.  Schedule varies according to business demands and needs.
•    Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
•    Significant portions (more than 50%) of daily assignments involve ergonomic risk, such regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
•    Responsible for providing guidance to others performing some or similar functions in the area of safety as part of formal orientation to the job / department and on an on-going basis.
•    Position does not require travel to other Dolce properties or client locations.  Work is completed on the property.

General Requirements

•    Always practice Great Guest Experience.
•    Protect the assets of the property.
•    Maintain professional appearance and behavior when in contact with customers and fellow associates.
•    Follow policies and procedures in training manuals and the associate handbook.
•    Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
•    Establish self-improvement goals by staying current with necessary training requirements for this position.
•    Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
•    Recognize that despite all efforts the company makes, the ultimate responsibility for employee health and safety rests directly with the individual.  It is a condition of employment for all associates to conduct their duties in a safe and healthful manner.

Fundamental Requirements

Essential Functions:
•    Performs human resource functions for staff, including recruiting, training, scheduling, and appraising performance.
•    Manages finances of Housekeeping and Laundry operations including budget and inventory controls.  Analyzes data and
•    compiles reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.  Establishes
•    maintains adequate supplies for efficient operation of department.
•    Plans and conducts staff meetings.  Attends various other related meetings to obtain and disseminate pertinent information.
•    Ensures proper usage of chemicals and equipment in accordance with company and government regulations.
•    Evaluates condition of furniture, fixtures, decor, etc.  Makes recommendations and assists in the coordination of renovation
projects.
•    Supervises the operation of linen, uniforms, supply and storage rooms.
•    Installs inventory controls for uniforms, linens, and supplies to be monitored by issuance procedures and purchasing.
•    Implements all operating and quality standards established for the Housekeeping and Laundry departments.
•    Maintains productivity standards for the Housekeeping and Laundry departments.
•    Prepares operating budgets and capital expenditures for the department.
•    Assist in the Health & Safety; conduct employee training and
•    accident investigations; coordinate Health & Safety training within the department.
•    May be required to perform additional and / or different responsibilities from those set forth above.

Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.