Overview

Customer Success Specialist- Job Vacancy in Ottawa, Ontario,Canada

  • Experience:- As Described below
  • Job Location:- Ottawa, Ontario,Canada
  • Education:- Degree or Equivalent
  • Nationality:- Any Nationality
  • Gender:- Male / Female
  • Number of Vacant Positions:- Multiple Job Vacancies
  • Salary:- Negotiable
  • Job Type:- Permanent / Temporary

Working with High Tech Genesis Inc. (HTG)

We are experts in making programming that is utilized to successfully “fabricate” the cloud. We don’t simply convey applications there, we make programming that Cloud Specialist organizations use to work out their foundation.
We work in ‘implanted’ conditions.
We have organizing engineers giving framework counseling to show designers how their item will be utilized in the field.
We have experts that make security highlights in existing items as well as a past filled with creating security items themselves.
We are into “item” advancement and testing.

High Tech Genesis Inc. (HTG)

 

Customer Success Specialist- Job Vacancy in Ottawa, Ontario, Canada

The roles and responsibilities:

  • Onboarding new customers through post-installation checklist, user account creation, software training and periodic call-ins.
  • Become a trusted advisor to multiple people within each account.
  • Provide best practices and deliver clear value on the service’s features, for each customer.
  • Manage escalations from customers quickly.
    Requirements
  • 2 years of experience in a customer-facing role in technology
  • Occasional flexibility outside of regular 9-5 hours is required to support our offshore clients
  • Experience with Microsoft office (Word, PowerPoint, Excel)
  • Experience providing webinars with applications like GoToMeeting, Join.me, AdobeConnect or others
  • Bonus skills!

Fluency in other languages such as Spanish, French, and Italian

Job Vacancy in Ottawa, Ontario, Canada| Working with High Tech Genesis Inc. (HTG)

About High Tech Genesis Inc. (HTG)

We are experts in making programming that is utilized to successfully "fabricate" the cloud. We don't simply convey applications there, we make programming that Cloud Specialist organizations use to work out their foundation.